Max Insulation

but I did not get what I paid for.

I engaged Max to remove old deteriorating insulation from my garage attic.  The contract specified that the this debris would be vacuum removed.  The work crew arrived 1.5 hours late.  I was not contacted to be alerted of the delay.  I was told they’d be late after I called to find out why they had not arrived.   So, I wasted 1.5 hours that morning waiting on a crew that didn’t show up on time.  But they assured me they would complete the job that day.  They seemed to be in a rush to get finished, so they were just throwing the old ragged insulation down the access hole into my garage.  When I checked on their progress, they had a pile of this old deteriorating insulation about 5 feet high in the garage.  This produced old fiberglass dust on everything in my garage, the mower, tools, walls, bikes, etc.  The team of 3 men left after 1.5 hours of work for which I paid $1,999.  They didn’t clean a thing.  I discovered the mess after they had left, and I ended up cleaning the entire garage.  Max seems very professional, and knowledgeable.  His work crew however, leaves a lot to be desired.  I didn’t expect I’d have to clean the entire garage after they left.  I called the office and was told that they could send the crew back to clean up, but having seen their work quality and the fact that they were late, I felt I’d be better off cleaning up after them myself.  The fact is, if the work had been done according to the contract process that I signed up for, namely vacuum removal of the old insulation, this problem would not have occurred.  I don’t know who is at fault for this, but I did not get what I paid for.

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Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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