Max Insulation

but I did not get what I paid for.

I engaged Max to remove old deteriorating insulation from my garage attic.  The contract specified that the this debris would be vacuum removed.  The work crew arrived 1.5 hours late.  I was not contacted to be alerted of the delay.  I was told they’d be late after I called to find out why they had not arrived.   So, I wasted 1.5 hours that morning waiting on a crew that didn’t show up on time.  But they assured me they would complete the job that day.  They seemed to be in a rush to get finished, so they were just throwing the old ragged insulation down the access hole into my garage.  When I checked on their progress, they had a pile of this old deteriorating insulation about 5 feet high in the garage.  This produced old fiberglass dust on everything in my garage, the mower, tools, walls, bikes, etc.  The team of 3 men left after 1.5 hours of work for which I paid $1,999.  They didn’t clean a thing.  I discovered the mess after they had left, and I ended up cleaning the entire garage.  Max seems very professional, and knowledgeable.  His work crew however, leaves a lot to be desired.  I didn’t expect I’d have to clean the entire garage after they left.  I called the office and was told that they could send the crew back to clean up, but having seen their work quality and the fact that they were late, I felt I’d be better off cleaning up after them myself.  The fact is, if the work had been done according to the contract process that I signed up for, namely vacuum removal of the old insulation, this problem would not have occurred.  I don’t know who is at fault for this, but I did not get what I paid for.

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2 reviews on Max Insulation

  1. Of course the real proof won't come for a few months but I'm looking forward to a warm, cozy bedroom this winter.

    After some initial difficulty scheduling Max to come over during the workday so I could get an estimate on getting insulation in my attic craw space, he came himself after work hours to make sure it got done. A week later, the insulation is in — there wasn’t a speck of it up there before — and at what I considered a fair price and done professionally.

    The guys who did the work were extremely pleasant and thorough, cleaning up after and even filling in some holes up there for me. Of course the real proof won’t come for a few months but I’m looking forward to a warm, cozy bedroom this winter.

  2. I am very grateful for his time and I will recommend Max Insulation to anyone.

    I have had a pronounced draft coming in through the baseboards in my recently purchased house. As a new homeowner, I was concerned about the potential cause (not to mention the cost to remedy) and wanted a professional to have a look.

    Max spent about 10 minutes outside, determined that my front window simply needed to be re-caulked, and pointed out that this was something a handyman can handle. There is no way I could have figured this out on my own. I am very grateful for his time and I will recommend Max Insulation to anyone.

Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : anonymous
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