Mattress Firm Tenleytown

Don't go here to buy a mattress.

Don’t go here to buy a mattress. The customer service is horrible. Go down the street to Mattress Warehouse and ask for either Jay or Clarence. They are superb! The saleperson here is just rude, not attentive, and just an ass. If you decide NOT to buy something from him, he’ll make a snide comment. The funny thing is that we ended up buying over 5K worth of stuf, but we went next door to mattress warehouse. We would have bought from here if the customer service was better. This place is horrible. Stay away! I would give it negative stars if that was possible. From the moment we walked in, we couldn’t get out of here fast enough.

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3 reviews on Mattress Firm Tenleytown

  1. Scammer

    Store was closed during hours it had posted as Open and the phone number didn’t work.

  2. I purchased a mattress set today so it hasn't been delivered yet.

    I purchased a mattress set today so it hasn’t been delivered yet. Chima helped me select a mattress that fit my needs and my budget. He was courteous and knowledgeable and patiently answered all of my questions.

    There was no pressure. If things go as well with the delivery I will upgrade my rating. Ask for Chima if you are in the market for a new mattress. You won’t be sorry. He told me that he transferred to this store about a month ago.

  3. Just bought a mattress at mattress firm.

    Just bought a mattress at mattress firm. Jemal was very friendly and helpful. A pleasure to work with him! He spent some time running the numbers and was able to give me a really good deal. Also got next day delivery!

Murdock Mill Road Northwest
Washington 20016 DC US
Get directions
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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