Mark Yang

What a joke of an agent, a company and an industry

This is as much about Allstate and insurance as it is about Mark and his office. I have had Allstate for my two cars and new home, no claims, no tickets or accidents. My rates have gone up but I stayed with them because I was lazy to look for other insurances.

Recently I have detected a problem with my home. When I spoke with Mark the first time he said it isn’t Allstate’s problem. The second time I asked him about it he emailed me the following “Allstate will most likely not cover that scenario since it was not a sudden loss caused by a peril like lightning, as one such example.

You can always file a claim; however, the policy that you have will remove the 20% claim free discount as well as add a surcharge whether Allstate pays out or not.” What a joke of an agent, a company and an industry.

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1 review on Mark Yang

  1. On multiple occasions, Mark tried to sell more insurance without addressing concerns with my existing policy.

    After twenty years of loyalty to Allstate for my insurance needs, I can definitely say that my experience with Mark’s agency drove me far, far away from anything Allstate. Their complete lack of accountability for poor communication was impressive, and the “it’s not my problem” attitude that Dustin describes above is a real thing.

    What’s crazy is that Mark and Cathy Darracott assigned themselves to my account as local agents about 18 months ago, not my choice, but didn’t see any problem with it at the time. I couldn’t have been more wrong about that.

    Twenty years of business with Allstate with no issues, no accidents, then my account gets picked up by Mark’s office to start the downward spiral. Multiple unnecessary policy changes, incorrect withdraws from my checking account, and just a plain rude attitude.

    On multiple occasions, Mark tried to sell more insurance without addressing concerns with my existing policy. It’s a shame, really, because I’ve never written a negative review like this…ever. In fact, the last review I wrote was actually solicited by Cathy (Mark’s associate), encouraging me to give them a five star review on google and another site. Amazing.

Reviews:1
Reported Loss :900 $
Severity of Scam :High
Reported by : Anonymous
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