Marco & Son Ac & Heating

It's not something to skip out on for the liability reasons alone.

Called them out for an estimate on replacement of gas water heater, gas furnace, and air conditioner.

First the AC; they were honest and pointed out that it wouldn’t be that much money to replace the evaporator coil on my 4 year old system because it was still under warranty, rather than trying to sell me a new system. Another HVAC company gave me a high price for the evap coil replacement in an attempt to push me towards a full system replacement. I appreciated their honesty.

Now for the gas water heater, and the reason they still get a single star. They told me that for an in-place replacement where gas lines are not being moved, there is no need for a permit or an inspection. I’ve had a few estimates at this point and every other company mentioned needing permit/inspection, so I was skeptical and pressed them on this. They said if they would be adding more than a few feet of pipe they’d need it, but not for a replacement where the location of the water heater wasn’t being moved.

I called Fairfax County Building Permits number and posed the same question, and they immediately shot that info down. You need a permit for anything having to do with gas.

Either Marco & Son wasn’t aware of this which makes them incompetent as a contractor doing this kind of work, or they were lying to cut corners/costs. I’m not sure which is worse, but I absolutely wouldn’t use them for any work on my home because of this. If there ever were some kind of accident involving the install and a permit/inspection were not done, homeowner’s insurance could deny the claim. It’s not something to skip out on for the liability reasons alone.

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2 reviews on Marco & Son Ac & Heating

  1. He indicated I needed a furnace igniter replaced.

    First the positives: I ordered a furnace inspection for $39. He fit me in the next day, called before he came, and showed up on time. Marco was polite, courteous, and efficient and he humored me and explained what he was doing step by step.

    He indicated I needed a furnace igniter replaced. When I asked how much it would cost, he said $250 w/out the contract and $150 with the $130 service contract. I opted for neither and priced out the part myself and it was $25 (he quoted me about ~$95).

    The igniter is very accessible and pretty much every book and video shows how you can swap out the part in less than two minutes. I installed it myself, turned the furnace back on and everything worked fine with no issues.

  2. We will never stray again!

    I had Marco come out last winter and service our commercial HVAC units. Unfortunately, I made a HUGE mistake and did not seek him out this year…until now. I called Marco this morning to tell him we had another company come out and said certain things were wrong.

    This would have cost our small company $1700. Nothing was wrong.I will never trust our HVAC to any other company…ever again. Thank you Marco for the wonderful, HONEST and dependable service you provided us last year and will from here on out!! We will never stray again!

Parcher Avenue 13359
Herndon 20170 VA US
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Reviews:2
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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