After about 6 months of dealing with Mainsail Mortgage, I had to pull the plug. Just about every way possible the dealings were unpleasant.
In the end, I was caught up in a pissing contest between their loan underwriter, and the appraisal company they selected.
As I had already sold my previous home in anticipation of closing on the new home soon after, I was forced to spend weeks in a hotel at continuously growing personal expense.
Some of the delays were caused by the builder (a business partner of their’s), but the deal proved impossible for them to complete in any reasonable time frame.
I give you fair warning! Don’t endure the frustration that I did. Find any other company that you can!