Luminous Day Spa

Worst Treatment

I really really wanted to love this Luminous day spa! This was a treat for me and wanted to come out refreshed but didn’t! So disappointed. I received a 60 minute aromatherapy massage with added 15 minute foot treatment. I smelled the lavender for the first 5 minutes and then I smelled lemon from there on. I don’t like lemon! Felt like there was pinesol in the room. Massage was ok. Just a lot of stroking, seemed like she was tired. The foot treatment was the worst!! No kind of pressure, just rubbed my ankles!?!?! Really my ankles!?!? Just to show how disappointed I am, this is my first Dirty Scam review ever!! I let front desk know I wasn’t thrilled with the treatment and they didn’t seem to care. Won’t be coming back and can’t recommend either.

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3 reviews on Luminous Day Spa

  1. I was recommended here by a friend of a friend,

    Long story short; I was given a Customer Appreciation Card as a gift. This card entitles customers to one each of services such as massage, body scrub, foot massage, facial and other services.

    This card was to expire the end of March, and it was given to me in February. I called several times to book appointments and everything was always booked, or discount services were at their limits for each day, or the person providing the service wouldn’t be in during the times I wanted to book.

  2. I WOULD not suggest their tanning services.

    I was looking for a place to get a spray town close to work so I thought I would pop over to Luminous Day Spa for a quick tan during lunch. It turned out to be a nightmare. The gal spraying me didn’t know what she was doing and streaked my entire body from head-to-toe.

    Then to top it off she sprayed my clothes that were set aside while I was getting sprayed(I did wear out a different top out of the salon and did not shower till the following day – followed all instruction of how to spray tan which I have been doing for 10 years now).

    Unfortunately, my blouse was stained. The staff , especially the woman at the front desk was very helpful and nice but I WOULD not suggest their tanning services.

  3. I guess I will be returing to The Estheticians in San Mateo.

    I was recommended here by a friend of a friend, and booked an appointment for waxing. The first receptionist was great and very inviting. Then came out a second receptionist and I asked her a question about the form that new clients fill out and she stated I don’t know and went about her work. How rude!!!

    She could have asked someone and answered my question. Very pleasantly decorated and great hours, and most of all convenient because it is so close to home. My treatment provider was on time and she took me straight into the room and we got to work. I usually get a full leg wax and brazillian in under 1 hr. It took her 2 hrs and I can tell towards the end she was getting anxiousbecause I know I was.

    My brazillian took longer than my legs and it was so painful!!! GRRRRRRRRR!!! She used hard wax which she applies and sets to dry then pulls it off….not working for me…When I went home I checked the areas and I had spots of hair that were noticable. Overall ok but I have had much much better. If you are on a time crunch this is not the place to go!

Reported Loss :68 $
Severity of Scam :High
Reported by : anonymous
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