Lucas Mei-Lai

nurse practitioners who are not the best

I loved seeing Dr. Mei Lei Fong for years for my annual physical. When she started her boutique practice, it was not really an option due to the annual fee. If I had chronic conditions or lots of health care needs, it would be worth it, but given that I’m a very healthy active 50 something yr-old, it’s not worth it

Transferred my care to her twin sister’s practice, Dr. Lucas about 5yrs ago – very tiny office, not very appealing, and to this day, I have never seen her – they always say she is too busy and I get delegated to one of the nurse practitioners who are not the best – Jennifer. I agree with the comments about the staff – not warm or caring, cold and unfriendly.

I am an RN, have worked in healthcare for over 20 years, hospital ICU’s, so my expectations may be high – it’s a bit of a disappointment going from great (Dr. Fong) to sub-optimal.

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5 reviews on Lucas Mei-Lai

  1. Mei Lai's approach discourages instead of encourages discussion.

    I am writing this review in agony of a severe headache. However, I really felt that my voice need to be heard.

    i have been a patient @ this office for over and have never met or was treat by Mei-Lai Lucas or her sister Mei-Ling Fong. Every time I tried to set up an appt, they sent me to a practitioner (nothing against the practitioner).

  2. This was evident to the specialist simply by touching the area and asking me to cough.

    Yearly physicals are brief. Mei Lai seems reluctant to touch during exams. I advised here I thought I had a hernia and she sent me to a specialist without touching me. Turns out I do not have a hernia. This was evident to the specialist simply by touching the area and asking me to cough.

  3. good doctor

    good doctor , listens and takes care of my needs

  4. Several of my colleagues go to Dr Lucas

    I chose Dr Lucas when my health insurance was changed from Health Net to ‘Sutter Select.,” I could not longer see the docs I”d bee seeing for 10 yrs at UCSF because of corporate decision.

    Several of my colleagues go to Dr Lucas, So that was good enough for me. And the parking near her office is attainable without much effort. An added plus.

  5. These are people I can trust with my health.

    I have been going to Dr. Mei-Lai Lucas for 4 years now. She is a wonderful doctor, and has worked with me to get on the right path to good health. She is kind, and really cares about your health. If it were not for her help, I would be a very sick person today She motivated me to get in better shape, and take care of my health.

    The staff is wonderful. You never have to wait long to get a live person on the phone, and they usually give me an appointment right away if I am not feeling well. Usually if the doctor you want to see is booked, you can see someone else there. These are people I can trust with my health.

Reported Loss :125 $
Severity of Scam :Medium
Reported by : anonymous
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