The home renovation/design team in this store and the staff at the national/corporate level who are supposed to address any issues are all horrible. Save yourself months (literally) of headaches and do not use their services for your home redesign projects. The “designer” did not actually help me make any of the design choices– I did all of that on my own and when I asked for her input or advice, typically got no response at all or if I did it was several weeks later. Once I paid for everything on the project, she completely disappeared, and my project was “completed” (as far as Lowe’s was concerned) four months late. The contractors they had do the labor left trash, food, cigarettes, etc. around my home. The corporate office lies, strings you along, and never actually gives an honest resolution to problems that come up throughout the project. I finally had to pay another company to come finish a job that Lowe’s left incomplete and their corporate office refused to resolve. This is the short version of a very long story with this awful company and after this experience I will never engage with them again even for a pack of batteries. No value whatsoever of the customer.