First time experiencing with a Louviers Federal Credit Union and came out to be a not-so-fond one.
Since my boyfriend has been banking with them for over a long period of time without any unfortunate circumstances, he decided to add me as a joint.
The lady was very helpful at first with the process and discussed in regards of my credit & etc.
I than set up a direct deposit with my job, but here is the sad part… I never received my card!
This is also the cherry on the top… It has been a long antagonizing 2 months!
I reached out on multiple occasions and basically being told they had to further investigate and will let me know.
Yet, I’ve heard nothing. They didn’t want to issue me a new one so having NO access to my money, we both decided to close it!
No assistance in resolving the conflict and poor customer service. Ugh!