I will never use LoanStar Home Lending again. I just purchased my first home and it was the worst experience and I wish I would have gone through someone else.
My closing date was rescheduled 3 times. FINALLY they set a day and a time, I get to the escrow office and the paperwork still was not ready!
My loan officer showed up late (knowing I had to be to work and I scheduled it for a specific time for a reason) so that delayed the sellers and buyers even more!
I’m not sure if it was my loan officer, or someone else, I just don’t know.
I was told my down payment would be X amount and just a couple days before closing I was told otherwise.
I asked numerous times what the EXACT amount I needed to make the cashiers check for, and I kept getting “I’m not at my desk” then she never got back to me.
I showed up with a check hoping it was enough because no one would answer my questions.
We purchased our home after renting the same home for a few years, so we know the sellers.
They could not believe this experience either. They told me typically you get some sort of gift from the lender, which we did.
A Uhaul gift card. They all knew we didn’t have to move, since we already lived there.
To say the least, they wouldn’t give us any other gift.
This is not a company that builds relationships with their clientele, OBVIOUSLY.
Go somewhere else, save yourself a nightmare.