Liberty Tax Service

They are dishonest

Liberty Tax is a franchise and a scam set up primarily in low-income communities. The business screams of illegitimacy – the people there are unprofessional and I doubt if they’re certified to be handling people’s private information.Multiple reports and claims have been filed against them. Here is what consumers have to say:

“Worst experience ever! Did my taxes there for this year. Offer the $50.00 for doing it. Then they want to charge me almost $700 for preparing my taxes. I found somewhere else that’s cheaper. Now they don’t want to give me my info. I have to pay the $50 first. Threaten to send my taxes in if I didn’t pay. Then they want to be rude with their customers. One came in while I was there and she walked outside. Manager calls her a crack head. Wow really? So yeah I will NEVER go there again!”

“In 2013, Liberty Tax did my return. It was simple – it took her 5 minutes. Charged me $290.00, talked me into the direct deposit debit card they have. Didn’t tell me every purchase you make with the card, they charge $1.00 and you can’t draw all your funds out. If you do, they will charge a large amount. They are dishonest.”

“…Here is the scandal part. Some of the branches are set up in drug infested neighborhoods (for lack of better terms), East Monument Street and Falls Road in Baltimore, MD. A customer comes in and the tax preparer actually helps the client to scam the IRS. NEVER EVER Work there! You will be audited, as she said herself she is audited every year.”

“liberty tax will be worst decision you make this place acts like there friendly and care you know what they really care about taking your hard earn money the money you work all yr…dont do business with liberty tax i cant stress this enough”

“Liberty Tax is not the way to go. If they mess up your return, they’re not going to fix it. They do not honor they’re guarantee. They are crooks, basically. They hire unprofessional individuals to handle your personal business. It’s not worth it.”

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Reported Loss :394 $
Severity of Scam :High
Reported by : anonymous
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