Unfortunately, I did not have a good experience with Liberty Painting! I was referred to Liberty Painting, (specifically Luis), by a friend of mine as we are looking to get estimates on painting our newly constructed condo. To start the estimate process, I reached out to their business contact information by phone and email. As soon as I called, the (202) number, Luis picked up the phone, said hello, and then hung up on me as I started talking. Even after this, I was not upset at all considering that I figured maybe the called drop or he suddenly got busy. However, he never attempted to call me back by phone, even after this incident and after I contacted him by email soon after to still get an estimate. I did finally get a response back from Luis by email later that evening. Although, I had hoped that Luis would have just called me rather than us communicating back and forth by a few emails for an estimate, especially since I was unable to show them our place yet as our settlement date isn’t until a month away and would have been easier to communicated what we wanted and how everything is laid out by phone. Anyhow, I still continued forward with this preferred mode of communication by Luis and Liberty Painting, and didn’t worry about it, but soon after Luis provided us with his estimate, I emailed Luis back and I asked him a couple of questions regarding the estimates and if it was possible for us to provide our own paint, etc. Sadly, even if he was not willing to accommodate our requests or questions, the least he could have done, was respond back to us with a simple NO and we would have accepted that. However, he never responded back to us by email or phone at all since our last email asking him a few questions based on the provided estimate, and it has now been 5+ days since then. It is unfortunate that this is the way that Luis and Liberty Painting operate their business and exhibit a lack of communication with their customers.