Legacy Home Comfort

we are severely disappointed in their service.

We have a home warranty which arranged for Legacy Home Comfort to service a residential HVAC system in Aldie, Va.  We were excited when Legacy first arrived at our home.  We were initially impressed and hopeful.  Then, after waiting for a week and a half for a small part, our system still does not operate properly…

We had to call Legacy after one week to get a status on the part.  When a a technician finally arrived and installed a new ignitor by ‘hard-wiring’ it, the HVAC unit is still not operating properly – it is heating now, but It continues to turn off and on on every few seconds to every few minutes and still has difficulty reaching the set temperature.

The technician advised he would not be performing a system check the unit to ensure it was performing properly.  He did, however, offer to sell us a ‘priority customer’ package for $80 so we would receive prompt attention in the future…  The technician then departed after getting us to sign the service call sheet indicating they installed the part.

We called our warranty company and was advised we would have to pay for another service call.   The bottom line is that we are barely better off than when we started almost two weeks ago.  As simple system check would have revealed that we still needed a thermal sensor which is why we called for service in the first place.

After this experience, we cannot recommend this company at all.  I assume if you pay extra to become a ‘preferred customer’ they will possibly be more responsive and thorough.  But I have advise everybody we meet to stay away from Legacy – we are severely disappointed in their service.

The reviews, complaints and scams posted about Legacy Home Comfort is permanant record located at https://dirtyscam.com/reviews/legacy-home-comfort/ Search for all reviews, complaints, scams and lawsuits about Legacy Home Comfort
The reviews, complaints and scams about Legacy Home Comfort is posted by anonymous. We at dirty scam are not liable for the content posted about Legacy Home Comfort. If you have any concern about Legacy Home Comfort's report, you can contact us by using this email.
Is Legacy Home Comfort legit? Is Legacy Home Comfort quack? Is Legacy Home Comfort fake? Is Legacy Home Comfort a fraud website or business or person? Please write down your review or report a fraud on dirtyscam.com to raise your voice, you might not be alone who was ripped off by Legacy Home Comfort.

Rate and write a review on Legacy Home Comfort

Your email address will not be published. Required fields are marked *

1 review on Legacy Home Comfort

  1. Legacy Home Comfort Is Scammer.

    When our air conditioner broke, our home warranty company called Legacy. It took them 4 days to send someone over, the guy diagnosed it immediately without opening it up and observing first, he replaced the starter (which turned out not to be issue) and left without checking the vents to make sure if it was fixed. Sure enough,

    replacing the starter didn’t fix anything, so when we called to send him back out here, the people on the phone were incredibly rude and refused to send him back out. Our home warranty company tried to call them but ended up calling a different company.

Reviews:1
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
Views :

20 views