I had the absolute worst appointment done by Korn Paula ANP. First off I walk in and you can hear everything that’s being said from behind the door in her “office”. That was the first indication that this wasn’t a professional place of business. It only got worse from there.
After waiting for a half hour I got called back. Not by my name or anything like that. But simply Paula just saying “ready”.
I walk into her “office” and it was obvious she wasn’t “ready” for me.
The paper on the medical bed/chair wasn’t replaced and was visibly used and soiled. Second indication of unprofessional business.
Then she gets the needle for my shot and does not introduce herself, does not inform me that.
She has washed her hands, and does not ask permission to touch me, like most professional places of care would have done.
When she sees my arms she says “OHHHH you’re a cutter”. Whoa there, how is that in any way shape or form appropriate to say to a patient.
She proceeds to ask me if they’re new and I say no, they are old I’m not cutting anymore.
She asked how old, I said 7 months and then she replies “that’s not old, that’s like an alcoholic saying he’s not an alcoholic after 7 months” EXCUSE ME? WHAT THE HELL KIND OF RESPONSE IS THAT?
I try to keep my cool but she goes on asking why but then answers her own question without waiting for my answer and when I told her it was a coping skill she tells me THAT(referring to my scars) is not a coping skill.
Actually “Doctor” it is. I’ve been to three hospital stays where they refer to cutting as a coping skill of sorts. But wait. It gets worse.
After telling me getting a job might be hard with scars on my arms she then asks if I have sibling.
Normal question? Sure. But when I say I’m the youngest she replies “OHHHH were you spoiled?” AS IF THAT HAD ANYTHING TO DO WITH MY SHOT I NEEDED OR ANYTHING SLIGHTLY MEDICAL.
I just can’t express how terrible my experience was. After I left the “office” I barely made it to my car before I burst out into tears.
If I could rate this place a zero out of five I would. Ridiculously unprofessional.