Kona Cleaners

Kona Cleaners are total frauds!

Keep them away from yourself and your family if you want to keep your clothes safe. These morons ruined my Armani suit and didn’t even take responsibility for the damages they did!

I am a local business owner and had a very important meeting, I usually go my usual spot for getting my suits done, however, that shop was closed and I was in a hurry, so I went to Kona Cleaners instead. And was one of my worst mistakes ever.

As soon as I entered the building I was greeted with an angry customer who was leaving the premises cursing.

That was a big red flag and I should have realized that these guys are total idiots however, because of the urgency I didn’t think too much and proceeded anyway.

I gave my suit to be cleaned and ironed, I paid them in advance and they promised me that I will get my suite in two days.

Two days later I returned to the shop and they gave me my suit properly folded and ironed, I was impressed with the results and even gave them a 50% tip.

But my happiness was soon to be turned into frustration.

I had to wear that suit the next morning, as soon as I picked it up I noticed a giant coffee stain on the lower left side of the suit!

And it wasn’t a small or unnoticeable one, it was a huge ass coffee stain which ruined my $2,100 black Armani suit!

I had to wear a casual suit to one of the most important meetings of my whole professional career because some lousy employee of Kona ruined my fucking suit.

I went to the shop after I got done with the meeting and showed them the suit, but they implied that it was actually my fault and the stain wasn’t there when they gave the suit to me.

However, it is totally impossible because I DON’T DRINK FUCKING COFFEE and the suit had a coffee stain.

When I told them this fact, they got irritated and told me that I am acting like a child.

I DON’T GIVE A FUCK HOW I WAS ACTING, THOSE IDIOTS DAMAGED MY SUIT.

Instead of even considering that it might have been their fault (which it certainly was) they didn’t listen and kept blaming me.

I didn’t have time to argue and I just left the shop. I just want people to know what type of careless nerds work at Kona Cleaners.

It was my bad luck that I had to use their services; I would rather tear my whole suit up instead of getting it cleaned from Kona ever again.

PLEASE stay away from these careless morons. They are going to waste your time and especially your clothes.

They post a lot of fake reviews on their Google Maps profile, because of which I was fooled into thinking they were good at their job, but trust me THEY ARE NOT!

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5 reviews on Kona Cleaners

  1. so I had to wear a pair of jeans instead.

    I Moved to So Cal 8 months ago and needed a good cleaner. At first I was very happy to find Kona cleaners they were conveniently located, reasonably priced, and did great work. Then I noticed all of my pants started having double creases.

    I said something to the manager and he said he flagged my file to take care of it. I had a dinner meeting and put on a pair of slacks that I paid $140.00 for and had worn twice they actually had three creases in them. I took them back and ask the kid behind the counter if he could fix them. when he said he could try I should have just left right then. instead,

    I left my pants there. When I picked them up they looked ok on the hanger. I flew to NoCal for New Years and when I got dressed not only did I have two creases in them but they were an 1/8th of an inch apart all the way down. so I had to wear a pair of jeans instead.

  2. Scammer

    I called Konas customer service number and left a message but got no return call. when I picked up my shirts from them the manager talked me into bringing them back in for him to fix. I did they are much better but still have a double crease down most of the leg, and I can’t wear them like this.

  3. It's bad my experience about this establishment was very incompetent!! - when it came to communication.

    It’s bad my experience about this establishment was very incompetent!! – when it came to communication. I would never recommend anyone to this place*** EVER!! Brought in garment to be dry cleaned… advise I needed ASAP!.”

    Unfortunately when I went to pick up the next day. My garment had not been clean!!… was told by male worker. That it had been put aside, never advise – it needed to be cleaned.!))

    At that point… I was so livid after my experience. I decided I would write a review…((in hopes one doesn’t experience what I did!!.))

  4. I AM DONE!!! NOT GOING BACK UNTIL SOME CHANGES ARE MADE!

    We went to Kona Cleaners Faithfully! My husband is a limo driver and relied on Kona to clean his jackets and pants FAITHFULLY that is until Meria left. The customer service has been horrible and they NEVER have my husband’s suits cleaned on time.

    There is not a friendly environment any longer and the D.B guy that works there now is argumentative and has single handedly caused me to want to go to a different cleaners! BRING MERIA back and reach out to Sheldon Fisher and I might bring my service back! I AM DONE!!! NOT GOING BACK UNTIL SOME CHANGES ARE MADE!

  5. I bought the discount coupons and thought I would try out the Kona Cleaners delivery service.

    I bought the discount coupons and thought I would try out the Kona Cleaners delivery service. I put 8 shirts for laundry and 1 grey wool suit pant for dry cleaning in the purple bag. They picked it up, but then subsequently only returned the 8 shirts.

    The suit pants never came back, so now I have an expensive suit I can’t wear. I cannot trust their system or their service, and I am out of luck on ever getting my clothes back.

    They didn’t offer me any restitution beyond what I was already getting from the coupons I originally bought. What a huge and costly disappointment for me. Not a company I want to do business with.

West Taft Avenue 821
Orange 92865 CA US
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Reviews:5
Reported Loss :3658 $
Severity of Scam :Medium
Reported by : Anonymous
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