Kit Leung, CPA EA
Customer ServiceI have came Kit Leung, CPA EA two years and this is going to be my last and final time.
Well being a starving students and a seasonal part time employee, I try to get the most of my income tax return from write off from school and work.
Kit, I would guess she is the boss/owner don’t quite see that.
Well she did write off all the expense from school but not from work or my licenses expense and that hurt.
She explain to me in order to write off for work I must own a home in witch I don’t.
Funny thing is from last time that she did my taxes which she did and I got everything written off a nice little change to boot.
This year no thanks to her I lost several hundred dollars because of her.
If you come here feel free to lose more money then you are saving.
Update: went back the 2 days later and sitting, waiting and listening.
She seriously don’t know what she is doing, she forgot to add other peoples bill/forms/taxes.
I really don’t want her to be doing my taxes if she is always like this.
And finally she really needs to learn about customer services.
If she wants her customer keep on coming back.
Fast service
Fast service and the staff answer my questions with patience. And cheap.
I swear this is the last time that I'd file my tax here.
I swear this is the last time that I’d file my tax here. The staffs are either dumb, rude or impatience. In particular, the young guy who spoke and behaved so ignorantly and seems quite uneducated.
I bet Kit will ruin her business if keeping hiring disqualified and unprofessional assistant like him. Furthermore, the whole business running is so disorganized and low efficient. The service you got there never deserves the money you paid. I’ll give zero star if I could……