I live in Nashville, TN and since my Urologist is retiring I chose to go to The Kirkland Clinic because of their top ratings.
However, I have been very disappointed as after I scheduled an initial appointment to see a Urogynecologist their scheduling office has called 6 times to reschedule my appointment.
They keep telling me the doctor forgot she has a scheduled conference, etc.This is ridiculous! It took me a year to get in to see Dr. Richter.
What they are doing to me is something I know they wouldn’t approve themselves.
It’s simply a “cat and mouse” game with them. The scheduling office will call me to schedule an appointment knowing full well they will be calling me to reschedule right before my appointment.
They are disgraceful and should be shut down.