Kimpton Mason & Rook Hotel

This is unethical and I will never stay at a Kimpton again.

Booked this hotel over a month ago, received call today they overbooked and were moving me to another hotel further away from my destination.  This was surprising because I booked so long in advance, I asked basis for determining who they were moving, it seemed to me the fairest would be by date of making your reservation?

After being diligent for an answer I was told that they were moving an entire “group” of travelers who received a lower rate, thus someone could have reserved the hotel yesterday got their reservation because they were paying a higher rate…so, those of you that use booking engines for cheaper rates, beware of Kimpton, they will move you if overbooked for some one who booked after you if they paid more.  This is unethical and I will never stay at a Kimpton again.

The reviews, complaints and scams posted about Kimpton Mason & Rook Hotel is permanant record located at https://dirtyscam.com/reviews/kimpton-mason-rook-hotel/ Search for all reviews, complaints and scams about Kimpton Mason & Rook Hotel
The reviews, complaints and scams about Kimpton Mason & Rook Hotel is posted by KimberlyN123. We at dirty scam are not liable for the content posted about Kimpton Mason & Rook Hotel. If you have any concern about Kimpton Mason & Rook Hotel's report, you can contact us by using this email.
Is Kimpton Mason & Rook Hotel legit? Is Kimpton Mason & Rook Hotel quack? Is Kimpton Mason & Rook Hotel fake? Is Kimpton Mason & Rook Hotel a fraud website or business or person? Please write down your review or report a fraud on dirtyscam.com to raise your voice, you might not be alone who was ripped off by Kimpton Mason & Rook Hotel.

Rate and write a review on Kimpton Mason & Rook Hotel

Your email address will not be published. Required fields are marked *

1 review on Kimpton Mason & Rook Hotel

  1. Kimpton Mason & Rook Hotel is Bad Service.

    Booked this hotel over a month ago, received call today they overbooked and were moving me to another hotel further away from my destination. This was surprising because I booked so long in advance, I asked basis for determining who they were moving, it seemed to me the fairest would be by date of making your reservation?

    After being diligent for an answer I was told that they were moving an entire “group” of travelers who received a lower rate, thus someone could have reserved the hotel yesterday got their reservation because they were paying a higher rate…so, those of you that use booking engines for cheaper rates, beware of Kimpton, they will move you if overbooked for some one who booked after you if they paid more. This is unethical and I will never stay at a Kimpton again.

Washington DC US
Get directions
Reviews:1
Reported Loss :400 $
Severity of Scam :High
Reported by : KimberlyN123
Views :

4 views