Would not recommend services here. Found Karla Dennis & Associates thru Dave Ramseys ELP, Passed around like a beach ball, i had to keep calling the office multiple times to get updates on the status of my file.. i was put on hold for excessively long wait times… 10 mins+ just to get an update… one girl came to the phone asking how i would take care of the remainder of the bill when i hadn’t even received information on my file!.. I’m a 1099 and wasted multiple weeks.
Very unprofessional.. i felt there was a lack of communication within the office…. i didnt get the “heart of a teacher” feeling as dave always promotes .. after multiple calls, there seemed to be a questionable response as to what i requested from the beginning from the owner after several weeks in. I was able to get my file back and went to a different tax firm.