Kaiser Permanente Clovis Medical Offices

Customer Service

Beware when choosing this health insurance! You will get stuck going to ONLY their pharmacy and their customer service is TERRIBLE.

My daughter was in & out of the urgent care in 15 mins.

She was diagnosed with strep throat, burning up with a fever and the chills.

However, we sat in the downstairs pharmacy for 1 hr & 45 mins.

waiting for her simple amoxicillin. I went up to the desk over 10 times asking what was the hold up after seeing people come and go.

And my daughter was miserable and visibly upset.

Finally I got a gentleman to help me & he didn’t just shove me away.

He followed the steps all the way through to help us get my daughters meds. Oh.

And when he mentioned to his supervisor that I was asking for a customer service line to complain, she shooed him away. SMH.

But then came up to me over 30 mins later and apologized saying it was the first she had heard of my situation. No, it wasn’t.

I have since opted out of choosing Kaiser for my healthcare needs. If they left my poor sick daughter waiting in the waiting room like that, who else did they have waiting with much more contagious diagnoses. SMH.

I don’t write very many reviews, but this is one time I could not hold my tongue.

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Kaiser Permanente Clovis Medical Offices reviews are no way affiliated with yelp & reddit. Their business is located at 2071 Herndon Ave, Clovis, CA 93611, USA. Kaiser Permanente Clovis Medical Offices could be contacted by dialing (559) 324-5100 or logging on their website kaiserpermanente.org. Kaiser Permanente Clovis Medical Offices business page on Dirty Scam received 4 consumers reviews/complaints, page views and 3201$ of monetary losses. The most of the users reported the severity of the scam is High.
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4 reviews on Kaiser Permanente Clovis Medical Offices

  1. I will never come back to this place.

    This is the third time i have been here and every single time this has been the lamest experience I have ever had. I have been waiting for 5 hours in pain symptoms getting worse. I will never come back to this place.

  2. Good Service Provide

    The wait time for our OBGYN and imaging appointments is relatively short compared to other places that we’ve been. We’ve waited more than 45 minutes at other places. We’ve only been delayed by 10 minutes at most here. It saves a bunch of time out of the day. I can’t speak for the pharmacy wait times, as that seems to be another issue according to the other reviews here.

    -The people here at the Clovis Kaiser are much nicer and polite than what we experienced at the Fresno Kaiser. At the Fresno Kaiser, we felt like just a number and received terse replies when we went to the imaging department there, but the people at the Clovis Kaiser really made us feel welcome like family.

  3. Makes you feel more important than just a face in the crowd.

    I like Clovis so much better than the big hospital in Fresno. Much more private and intimate. Makes you feel more important than just a face in the crowd.

  4. I am very happy with my doctor at Clovis medical office.

    I am very happy with my doctor at Clovis medical office. My Doctors name is Hardeep Chohan M.D he s very patient to me and explains everything and is very cordial to my family and also explains what needs to be explain after any treatment that I might had done.

    And best of all he listens when I am talking about my medical condition or the rx that I am taking. and he is never rushed!!!

Herndon Avenue 2071
Clovis 93611 CA US
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Reviews:4
Reported Loss :3201 $
Severity of Scam :High
Reported by : Anonymous
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