The new president of Jordan Credit Union, James Nelson is horrible. I have been with them for 26 years.
It was never explained to me how the reward checking dates worked.
I always assumed that it was from the first day to the last day of each month.
Lately I’ve been missing my interest for the month because of the dates being off and not having the right number of debit card transactions.
I always make sure I do have enough transactions for the reward interest based on the 1st to the last day of the month.
I couldn’t figure out why I kept missing the monthly interest. Finally, I figured it out.
When I contacted the new president about the error, he wouldn’t help me out or act even remotely interested in making it right.
The old president was more helpful. The have quite a large amount of money in checking, hold a large mortgage with them (several refinances in the past) with the credit union and IRA’s and he doesn’t act like he cares.
I guess I’ll take my money elsewhere.