Jordan Credit Union

James Nelson Is Horrible

The new president of Jordan Credit Union, James Nelson is horrible. I have been with them for 26 years.

It was never explained to me how the reward checking dates worked.

I always assumed that it was from the first day to the last day of each month.

Lately I’ve been missing my interest for the month because of the dates being off and not having the right number of debit card transactions.

I always make sure I do have enough transactions for the reward interest based on the 1st to the last day of the month.

I couldn’t figure out why I kept missing the monthly interest. Finally, I figured it out.

When I contacted the new president about the error, he wouldn’t help me out or act even remotely interested in making it right.

The old president was more helpful. The have quite a large amount of money in checking, hold a large mortgage with them (several refinances in the past) with the credit union and IRA’s and he doesn’t act like he cares.

I guess I’ll take my money elsewhere.

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1 review on Jordan Credit Union

  1. Bad Service Provide

    My wife and I opened our account almost a month ago. We were drawn to Jordan Credit Union because they have some sweet incentives for checking accounts including cashback and boosted interest rates provided you meet some minimum requirements (most people can hit the 3 requirements pretty easily). We were happy with the initial sign up process and the people we worked with were very personable in helping us open our checking and saving accounts.

    At the time they were a few weeks away from releasing a brand new website and mobile app so we waited to access our accounts through those means. Everything seemed fine. We had received an email confirm our transfer of funds (to fund the accounts) was processed and some welcome emails.

South 300 East 9260
Sandy 84070 UT US
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Reviews: 1
Reported Loss : 3625 $
Severity of Scam : Medium
Reported by : Anonymous
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