Integrity First Lending
DO NOT USE AT ANY COST!
I sincerely urge you to run as fast as possible away from Integrity First Lending .
If this company was recommended or suggested by someone you know, that person is NOT YOUR FRIEND.
This has been the absolute WORST experience with a lending company I have ever heard of.
Negligent is too mild an adjective to use when describing this company.
Greg West and Frenchell Hampton were entirely absent at best and downright AWOL for most of the process.
The best example I can give you was that it took over 4 MONTHS to receive a call back after leaving several voicemails and emails, while in the middle of the process of trying to get our loan figured out while trying to close on our house.
Once we finally, miraculously were able to have the stars align long enough for Greg to accidentally get his shit figured out and close on this property was when the real fun began.
He was so sloppy, the incorrect insurance was included in the binder, resulting in defaulted payment and a hassle that I had to deal with myself to correct the home owners insurance.
I figured this out not by Greg actually following up or doing his job, but the insurance company reaching out with concern about the missed payment(s).
Integrity Lending is a complete shit show of incompetence.
DO NOT USE AT ANY COST!
Will definitely use again and highly recommend
Lisa Schmirler exceeded expectations! Communication Was great! She continually gave updates even while she was on vacation in Lake powell she called to check on things! Now who does that? Lisa does. Will definitely use again and highly recommend
They responded quickly to all questions and concerns and satisfied my mortgage needs.
I contacted them to help with a refinance of my home and they were very helpful and gave me all information needed in order to make an informed decision. Everyone at Integrity was very nice and easy to work with. They responded quickly to all questions and concerns and satisfied my mortgage needs.
Poor communication in the beginning.
Poor communication in the beginning. Owner took over our account and in the end made things right For our family as well as providing documentation of actions taken within his company to make communication better for future customers.