I contacted Chris for my wife who had a very disappointing experience with him. She called at the scheduled time, She informed him of her tax issue which she said it is not very familiar with that is only dealt with that a couple times. Perplexed.
she asked in a nice way and nice tone how long he has been practicing, which certainly is a legitimate question when assessing a professional’s ability to help you for a complex issue that is within Mr Larson’s claimed area of expertise.
He abruptly said he had to go and hung up.Why he did this? Though an exceptionally accomplished PhD scientist and very successful business person she does have a heavy Chinese accent and in conversation it is clear that English is not her primary language. But the many business people that work with her communicate fine enough.
As a professional, I can say that Mr Larson’s behavior was the opposite of professionalism and customer service – and was absolutely rude and demeaning. Furthermore it does not inspire confidence in his claimed area of expertise.