Industrial Home

I was told that shipping and delivery could take up to 2 months.

After ordering a dining table from their website, I was told that shipping and delivery could take up to 2 months. While that’s unreasonable in 2016, I decided to be patient. A month later, I got a delivery date. They called a few days later to say that the table was damaged; it’d be another couple of months to get a replacement. Staff was apologetic but unsurprised. Lots of stores offer comparable merchandise at similar prices. If Industrial Home is going to charge premium prices (which they mosy certainly do), they need to offer premium service (which they most certainly do not). Bad inventory control and supply chain management: these are unfortunate qualities for a home furnishings retailer. I’ll shop at other stores that offer service and quality to match their prices.

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3 reviews on Industrial Home

  1. They will do great there.

    What a great store! Perfect for Fedricks, MD. It’s so chic with just the right amount of bling, gorgeous show room. Just moved to the area and needed some design services, found everything I needed – and more.

    Cool owner, friendly designer who loves furniture and it shows. Best of luck! They will do great there.

  2. Lots of stores offer comparable merchandise at similar prices.

    After ordering a dining table from their website, I was told that shipping and delivery could take up to 2 months. While that’s unreasonable in 2016, I decided to be patient. A month later, I got a delivery date. They called a few days later to say that the table was damaged; it’d be another couple of months to get a replacement. Staff was apologetic but unsurprised. Lots of stores offer comparable merchandise at similar prices.

    If Industrial Home is going to charge premium prices (which they mosy certainly do), they need to offer premium service (which they most certainly do not). Bad inventory control and supply chain management: these are unfortunate qualities for a home furnishings retailer. I’ll shop at other stores that offer service and quality to match their prices.

  3. Chris and team redid my townhouse.

    Chris and team redid my townhouse. LOVE what they did, I get so many compliments and everyone asks where I got my furniture.

    December 16, 2018

Reviews:3
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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