Disorganized– went for treatments but with their number system of greeting customers, therapist and front desk mis-communicated with one another and I ended up waiting an hour because they mixed up my appointment with someone else’s.
Not entirely clean. Each stall in the men’s room is also stocked with all of their cleaning supplies– cleaners, buckets, mops, paper towels. All just piled up around the toilet. So you feel like you’re going to the bathroom in someone’s broom closet.