iLendingDIRECT

Did Not Communicate

While they were able to get me a lower loan rate, I ended up with a loan more than what I was refinancing in iLendingDIRECT.

The person helping me (Travis) did not communicate two very important things to me during the process.

First, I had no idea there is a $500 charge for refinancing. I am not happy with the amount, but I get it.

Second, they applied a paint/fabric protection as part of my loan. I do not need the service, but when he told me it was included, I figured, why not.

It was included as a hidden $500 extra cost. The entire signing process was very rushed with no effort to explain the agreement in detail.

It was also locked, so I could not review it before reaching out with questions. Everything was done quickly on the spot.

After calling to remove the added protection from my agreement, they told me it was not possible.

I would have rather put that extra $500 toward my loan. They then had the audacity to call and offer me a gift card as a way to make up for the experience.

I am so disappointed… I well up when I realize I was just “had” for my hard earned dollars.

Having faith in people and companies gets harder and harder with every experience.

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2 reviews on iLendingDIRECT

  1. So, all of you please re-think before giving your details and better to approach trusted banks.

    First, iLending direct approached me by mail and stating that your interest rate is higher, and they will give the lower interest rate. I called them and given my details then they requested my social security and confirmed that I have enough credit history more than 720.

    After ten days I checked with them they said it’s not been approved and telling silly excuses. I doubt about them; their intention is to collect only customer details and they don’t have enough branches other than phone conversations. So, all of you please re-think before giving your details and better to approach trusted banks.

  2. DEFINITE SCAM

    FILLED OUT FORM ON LINE FOUR WEEKS AGO NO CALL, WHEN THEY SAID SOMEONE WILL CONTACT YOU. CALLED THEM SPOKE TO GUY NAMED HUNTINGTON GAVE MY INFO STATED HE WOULD CALL BACK NEXT DAY DIDNT CALL BACK TWO DAYS LATER I CALLED HIM LEFT MESSAGE NO CALL CALLED AGAIN FOLLOWING DAY LEFT MESSAGE AGAIN TO THIS DAY NO RETURN CALL.

South Tucson Way 7257
Centennial 80112 CO US
Get directions
Reviews:2
Reported Loss :2145 $
Severity of Scam :High
Reported by : Anonymous
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