From start to finish my experience with iFreedomDirect, formally known as Veterans First has been, and continues to be terrible.
I should have known that changing their name due to past negative reviews was the ultimate red flag, but I continued to deal with them on a simple home purchase.
This is my 9th mortgage/refinance deal and by far the worst.
From the seemingly inability to grasp simple modern technology like e-sign paperwork, to resolving issues as they come up instead of waiting till the last minute, to what seems to be a lack of business sense iFreedomDirect fails in every way.
I would never, ever use them again. I would never, ever refer any business to them.
Incompetent, extremely frustrating, lackadaisical, downright incorrect are the just the start to a string of words I could use to describe my unfortunate experience with them.
You could not pay me enough to work with them again.
There has not been one positive event during the entire three month ordeal. Run, do not use iFreedomDirect.
If you do not believe me, do some digging…ask why they had to change their name!