Icon Credit Union



Fed Up!! ICON Credit Union took over Boise Us Employees Fed CU (BUSEFCU). Since then no employees of BUSEFCU are left.

Customer Service has gone to hell. They closed the location at the Post Office Processing center and many of us long stand members with BUSEFCU have closed or are going to close our account.

I had been with BUSEFCU since 1976. As soon as the customer service with ICON went to hell, I moved all my funds elsewhere.

Recently I went to close my safety deposit box, they had deducted the yearly funds 8 days earlier (I had to get the 2nd key from daughter in another state), do you think they prorated the cost, nope. $30 gone.

I would have been happy with half. But nope against policy.

Did I fail to mention there is a waiting list for the boxes, so it will be rented shortly.

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1 review on Icon Credit Union

  1. I had a fairly good experience with Ikon up until I paid off my car loan.

    I had a fairly good experience with Ikon up until I paid off my car loan. Once I did that I never received the Pink Slip for my car. After contacting Ikon they told me that they did everything correctly on their end and i would have to contact the DMV myself and get a duplicate.

    Cal me crazy but, if they hold the pink slip to my car and they are careless enough to send it through the standard mail and not registered I believe they are the ones who lost the pink slip and should take the initiative to replace it. Now I I have to spend my time dealing with DMV and securing another title to my vehicle. I sure hope they are not as careless with other sensitive materials!

Emerald Street 9769
Boise 83704 ID US
Get directions
Reported Loss :2145 $
Severity of Scam :High
Reported by : Anonymous
Views :