DO NOT OPEN AN ACCOUNT Icon Credit Union AND IF YOU HAVE ONE CONSIDER CLOSING IT.
Fed Up!! ICON Credit Union took over Boise Us Employees Fed CU (BUSEFCU). Since then no employees of BUSEFCU are left.
Customer Service has gone to hell. They closed the location at the Post Office Processing center and many of us long stand members with BUSEFCU have closed or are going to close our account.
I had been with BUSEFCU since 1976. As soon as the customer service with ICON went to hell, I moved all my funds elsewhere.
Recently I went to close my safety deposit box, they had deducted the yearly funds 8 days earlier (I had to get the 2nd key from daughter in another state), do you think they prorated the cost, nope. $30 gone.
I would have been happy with half. But nope against policy.
Did I fail to mention there is a waiting list for the boxes, so it will be rented shortly.