I called the main number for a consultation, and Carlos talked me through everything (he was wonderful!) and said the local agent would be in touch.
I explained I travel to work to California so please email or call me after 9 AM PST(12PM EST).
The local agent then called me at 6AM PST two days later, which is a long time to wait for a phone call.
I called him back, got voicemail, didn’t receive a call back for another day, so emailed him.
I said that I need someone who is responsive and who can help me sell my house in a reasonable period of time.
I also said if you don’t think that you’re going to be able to meet with me and communicate, I can find someone else.
He replied back that I should find someone else. Totally disappointed that Houwzer can’t even get back to me within a reasonable period of time.
I called Redfin that same day and the agent talked to me and met me that weekend when I came home.
It has been a seamless process with the agent, who walked me through everything.
Highly recommend Redfin!