I will not be revisiting this chain of stores.

A clerk at the Vienna, VA store failed to return my gift card to me – it had a $200 balance.  When I called the Corporate offices in Massachusetts, they were able to see that the card now had a zero balance.

I feel robbed….the Corporate office told me they were unable to do anything else, despite having records which would show who made those remaining purchases – most likely the clerk who checked me out.

I tried to reach Michael Ball, District Manager, at his Falls Church office, but he refuses to call me back.

I will not be revisiting this chain of stores.

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Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : anonymous
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