I bought sofa bed three month ago for guests, and the sofabed look very good the first and after they sleep 5 days the mattress spring start come out and disappoint me. I try to call them and send technician to check and he was surprise too, and told me they will resolve with in a week. One week pass and no one called me. I called and talk the manager Jeff and told me that they will take care with two days. Again one week pass, i didn’t have any option I called for my credit card company and told them the issue, they investigated and refund my money. After all this happen afyer a month the manager Jeff call and treaten me to take the sofa the same day. Really where is customer service? I told him he can pick after 4 days because I am busy, but treaten me he will sue me.
Avoid this place, bad product with worst customer service.