Holy Spirit Heating & Cooling

This is nothing Holy about this man or his work.

Awful. It appears that one man, “Alonzo Smith” runs the “business”. He quoted me a fee of “cleaning” that would need to be paid on top of the fee my warranty company charges. I told him I’ve never had to pay such a fee.

He recommended routine maintenance to resolve the issues, and I again, told him that the issue was beyond routine maintenance. He needed to fix the leak, but refused to even look for it saying it could fix itself or get bigger. I asked him to look at the vents and air flow, he refused. He didn’t want to answer my questions, and needed up walking out with no good-bye or resolution to me service claim. Totally, unprofessional.

Now, my daughter is telling me he also put his hands on my 5 year old son who is on the Autism Spectrum. You don’t put your hands on people’s kids! my home, and my AC does not work AT ALL.

There is a large leak or water in my upstairs hallway. Before he cam my AC worked, I just have certain rooms with weak airflow. This is nothing “Holy” about this man or his work.

Is Holy Spirit Heating & Cooling a legit?

Holy Spirit Heating & Cooling is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 7 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Holy Spirit Heating & Cooling located?

Holy Spirit Heating & Cooling is headquarted at United State. You can contact Holy Spirit Heating & Cooling by dialing (240) 462-0290 or visit their website N/A.

How much monetary loss is incurred by Holy Spirit Heating & Cooling’s customers?

According to Holy Spirit Heating & Cooling’s customers, a monetary loss of US $400 has been reported. The severity of entire incident reports is high.

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7 Reviews on Holy Spirit Heating & Cooling

  1. Holy Spirit. Heating and Cooling, not worth it!

    As much as I would like this to be a positive review, there is absolutely no way I can sit here and do that. This company from the start has been very unprofessional and has shown no empathy throughout our ordeal with our air conditioning unit not running properly. Their service tech that came out appeared as if he didn’t want to do the work that was needed and then didn’t have the necessary equipment to do the testing of our unit after being told what the issue was. He wanted to collect a service fee without even calling our home warranty company to let them know what was going on. I had to call them myself to explain to them what was happening and then reached out to manager at Holy Spirit and complained about the unprofessional behavior by this technician.

    My home warranty company even had a horrible time reaching them and getting the additional information needed in order to complete the necessary work on our unit that was never completed. The home warranty company decided to settle with us because of this inconvenience. The young lady who answers the phone at this company was not helpful at all and wasn’t being forthcoming with information and then just completely stopped communicating and returning our phone calls.

    I have remained professional as well as a customer should after going through this experience and if the rating scale could have a negative zero (-0), this is what I would rate this company. I am disappointed that I have to give them this one lowly star rating just to create this post to review them. This by far is one of the worst companies that you can reach out to and use and unless you want to experience the nightmare as I have, please select another reputable, professional and courteous company, you will be glad you did.

  2. They worked it out for me and I am very pleased with their service.

    Holy Spirit Heating & Cooling are true to their name. Another company came out 3x it was like having the 3 Stooges minus one making a mess of things, that’s another story. The Holy Spirit sent out the Angel Mr. Lonzo, what a blessing, he came in did what he knew to do and was gone.

    Look if you are having heating & cooling issues and want the job done and done right call on the Holy Spirit Heating & Cooling they work. They worked it out for me and I am very pleased with their service. I am a witness.

  3. I highly recommend this service.

    I highly recommend this service. The Tech came out and did the work on my condenser, and he spent 2 hours over the agreed time to make sure my furnace was nice and clean,

    he even took the entire thing apart to clean it with the water hose outside in the cold. He was a true soldier and I will be using there service again. All I can say is my experience was GREAT

  4. This is nothing "Holy" about this man or his work.

    It appears that one man, “Alonzo Smith” runs the “business”. He quoted me a fee of $125 for a “cleaning” that would need to be paid on top of the fee my warranty company charges.

    I told him I’ve never had to pay such a fee. He recommended routine maintenance to resolve the issues, and I again, told him that the issue was beyond routine maintenance.

    He needed to fix the leak, but refused to even look for it saying it could fix itself or get bigger. I asked him to look at the vents and air flow, he refused. He didn’t want to answer my questions, and needed up walking out with no good-bye or resolution to me service claim.

  5. Stay away! There is nothing Holy about this business.

    Stay away! There is nothing Holy about this business. The owner is a thief. After paying him what he asked for to fix my AC unit. He was later unhappy with what the warranty company has paid him. He threatened me that he would come to my house and steal the part ($10 part).

    I asked him to work it out with the warranty company that hired him and that I paid him what he asked to fix the issue. Several weeks later, I find out that my AC unit is not working and noticed that he trespassed on my property and STOLE the part that I paid for and left my AC unit in shamble (making very loud buzzing sounds).

  6. I do not recommend this company.

    These people are the worst. They are not professional at all. I do not recommend this company.

  7. I was referred to this company by my home warranty company.

    I was referred to this company by my home warranty company. They do not return phone calls unless someone from the home warranty company contacts them and their maintenance service is priced 3 times higher than any of the other Heating and Cooling companies in this area.

    I waited 3 weeks for the part that I was told could not be mailed overnight. After further research from other a/c companies parts that are not available can be sent overnight – there is no 5 day snail mail waiting periods.

    Today I still have no air conditioning and its 90 degrees in my home. Unprofessional, unreliable. They have the audacity to quote scripture on their invoice. Don’t use Holy Spirit Heating and Cooling or you will end up like me “Hot in Fort Washington”!!!!!!!! My rating for them is 0- no stars

Reviews: 7
Reported Loss : 400 $
Severity : High
Reported by : Anonymous
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