Staff and reception were so bad, and rude that I couldn’t even bring myself to push any further to make an appointment.
The woman told me to go to the free clinic, I asked why couldn’t they see me, are they accepting new patients, yes she said, but she did not seem to want that new patient to be me.
I have no idea why, I was not rude in any way.
I asked do you take my insurance, she said yes, I said well then why cant I get an appointment, she said “oh my goodness”….. Look I am sorry if you hate your job, I do not believe it is your place to condescend anyone, especially a potential client/patient, or to assume what a persons household income is based on no information whatsoever.
The rudest person I have ever encountered in Kansas, all while having a little smile and jingle in her voice, which made it all even worse.
Do yourselves a favor and make sure to try EVERYWHERE else first, and only go through the hateful staff at Hillside if it is your last resort, and then maybe you should weigh your dignity against your problem, because this rude staff doesn’t treat people right, instead they are expert mis-treaters.
Shame on you staff of Hillside Medical Office. Oh My Goodness!