Im the type of person that files Highlands Tax & Accounting’s personal tax return as soon as i get my W2 so I wanted to set up an appointment as quick as possible with a tax professional.
I was recommended Highland Tax by a friend and set the appointment.
Met with Belinda who was very nice, she went over my paperwork, the process seemed to be going normal but I was told that they needed a few more days to complete the return.
I felt going in that I was going to be negatively affected by the Trump Tax Scam but i felt that Highland was working hard to help me get the best result possible.
A few days turned into almost a month. I had to reach out multiple times to get an update on the status of my return.
Each time I was told I’d get a call back but that never happened.
After the 3rd follow up call I was told to come in the next business day.
I didnt meet with Belinda this time but with someone else who went over the return.
As i suspected my return was significantly lower than any other year i have filed.
I know that is not the tax services fault, however i was not expecting a $500 bill for services rendered.
I have never paid more than $150 for a personal tax return filing.
I was beside myself when i was presented the invoice.
Not only did they take almost a month to complete a simple personal tax return but they didnt return calls or give any updates.
The bill they gave is almost the same amount as the refund! But at least they give you your paperwork back nicely in a booklet.