Hawaii National Bank

The Worst Customer Service!

Hawaii National Bank is the worst bank with the worst customer service! Today I wanted to sign up a checking account and this lady name TIFFANY was not friendly at all!!! It seems as if she doesn’t want to do business with you!

I don’t know what her problem was but it seems as if she hates her job.

Usually when a customer comes in, it’s suppose to be a smiling, engaging and a personal experience.

My experience is a boring, strict, resting bitch face Asian lady who doesn’t give a f*ck why you are here.

So filling out forms she asks questions, i can’t even barely hear what she is asking!

She needs to speak up! Then next thing you know she says I can’t open due to ASB which I wasn’t aware so I guess that’s the only plus of info she gave me.

After telling me she decides to just say that. No “SORRY” we can’t open.

It’s more like “yeah we can’t open it” with her boring monotone voice!!

With that being said before I left I asked her name “name is Tiffany” which she didn’t even say any ending greeting.

As a business student major she needs to work on her customer service the most.

How do you expect to do business with a customer if your not building a raport with the customer.

The number one and most important is SMILING!! For some reason she looks as if she hates her job and feels like she is forced upon working there!

This is what sets her verbal communication!!!

If I was ever HR for this company I would never hire her or I would re-evaluate her employment!!

Overall i will fix what I need to do but NEVER will i do any services with this bank!

You can thank TIFFANY for the experience and I will tell friends family and mostly all others that I know due to me know a lot of people.

Tiffany may karma get you. Have a good day TIFFANY!

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2 reviews on Hawaii National Bank

  1. She then asked for a bunch of other documents that the woman i spoke to said i didnt need.

    When I arrived I immediately stood near the desks to the left to speak with a represenative about their services and possibly sign up.

    After 15 minutes of standing there I went to the teller (there was no line) to ask if I can speak with someone about my options. She then responded “Oh I Can!”. I was very confused because the sign stated members line and she did not assist me while i was standing there either. She then asked for a bunch of other documents that the woman i spoke to said i didnt need.

  2. I appreciate having so much personal attention from my bank.

    I recently opened Not Just Desserts’ new restaurant location in the main branch building of Hawaii National Bank, and I couldn’t be happier with their service. As a small business owner,

    I appreciate having so much personal attention from my bank. When I had a question about merchant services, they quickly took care of it, making it easier for me to focus my time on my business, not my banking.

Kaahumanu Street 98-1850
Pearl City 96782 HI US
Get directions
Reported Loss :2354 $
Severity of Scam :High
Reported by : Anonymous
Views :