Handyman Connection of Rockville

After that I wouldn't recommend them at all

I hired Handyman Connection of Rockville to do work to include changing out the glass shower frame and removing the bathroom vanity. The company was great with a schedule change brought on by my wife’s surgery. After that it was downhill. They showed up without the shower glass and had to order it which took 10 days while one guy slowly did the requested painting. Finally on the last day 3 guys show up to do the bathroom.

The shower glass wasn’t properly measured. Rather than get it right it was installed crooked. Somehow that’s the showers fault according to our site boss. The vanity top we ordered for the sink sat higher than the old vanity top (our fault). Rather than ask, they installed the backsplash and cut trim causing damage that can’t be undone. This also pushed the mirror up which caused a plug to go off center.

Vanity tops are also not drilled for the faucet because they are drilled for the particular faucet you picked when installed. The site boss bid the job but obviously doesn’t know plumbing and said since they aren’t drilled they can’t do it. Leaving me with two sinks that don’t work. Another expense.

They then tell my wife (while I’m working) this is what we did and leave her no choice but to say ok. All of which is sitting pending the shop manager to arrive. That was to happen this morning. My site boss showed up with no manager. Why would I only want the guy who messed up my house to show up? Oh and the ceiling paint doesn’t match the old paint, but that seemed like they are fine with it. If you need touch up drywall work done they are excellent. After that I wouldn’t recommend them at all

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2 reviews on Handyman Connection of Rockville

  1. Don't use this company.

    Don’t use this company. I called and scheduled an appointment. I spoke to a woman who took all my information regarding my service needs, e-mail address, and address. I was supposed to hear from the company the day before, which I did not.

    I then called the day of service and spoke to another woman who said she would forward my message to the office. I still did not hear back, so I called again and spoke to “Mike” who said I was not scheduled for service.

    It appears there are too many people answering phones and scheduling appointments and not doing a very good job. I took off a day of work and wasted my time with this company.

  2. dogged excellence in performance.

    Patient and thorough in preparing the work order for daughter’s property in Gaithersburg, MD; excellent follow through; dogged excellence in performance.

Reported Loss :300 $
Severity of Scam :Extremely High
Reported by : anonymous
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