Hamiltons Sofa Gallery

I will actively tell my friends and family not to do business he

If I could leave a 0-star review I would! Beautiful recliner, atrocious customer service.

Jeff, who claimed to be the manager of the store, was exceedingly disrespectful to me over the phone after I had spent over $2,000 on a piece of furniture. While attempting to resolve some confusion in a reasonable manner, Jeff proceeded to speak to me in a arrogant, condescending tone and ask questions that were completely unrelated to the purchase of the furniture. As several other Dirty Scam reviews also reveal, this employee desperately need a lesson in customer service (and humility). Horrendous experience, I will not be doing business here again and I will actively tell my friends and family not to do business here.

Is Hamiltons Sofa Gallery a scam?
Hamiltons Sofa Gallery is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Hamiltons Sofa Gallery legit?
First Hamiltons Sofa Gallery is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Hamiltons Sofa Gallery’s consumers?
There is/are 2 review(s) posted about Hamiltons Sofa Gallery and it indicates that the severity of the scam is Extremely Low.
Where is Hamiltons Sofa Gallery located?
Hamiltons Sofa Gallery is located at 11711 Parklawn Dr, Rockville, MD 20852, USA. You can contact Hamiltons Sofa Gallery by dialing (301) 881-3900 or visit their website hamiltonssofagallery.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Hamiltons Sofa Gallery’s customers?
According to the report(s), US $200 was the total loss incurred by Hamiltons Sofa Gallery’s customers.
The reviews, complaints and scams about Hamiltons Sofa Gallery are deliberately written by anonymous. We, at Dirty Scam are not liable for the content written about Hamiltons Sofa Gallery. If you have any issue with Hamiltons Sofa Gallery incident report, Please contact the author of this complaint directly, as we are not obligated to remove the complaint.

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2 reviews on Hamiltons Sofa Gallery

  1. Tim Kennedy

    I will not be doing business here again and I will actively tell my friends and family not to do business here.

    Jeff, who claimed to be the manager of the store, was exceedingly disrespectful to me over the phone after I had spent over $2,000 on a piece of furniture.

    While attempting to resolve some confusion in a reasonable manner, Jeff proceeded to speak to me in a arrogant, condescending tone and ask questions that were completely unrelated to the purchase of the furniture.

    Horrendous experience, I will not be doing business here again and I will actively tell my friends and family not to do business here.

  2. Lawrence Warren

    I didn't buy that day but when I'm ready I will be making my purchase here.

    Hamilton’s was recommended to me by my neighbor. I am in the market for a reclining sofa. I researched every store on Rockville pike one afternoon and after being highly disappointed and discouraged with what I found at the other stores, I was pleasantly impressed with the service and quality at Hamiltons.

    I wasnt sure what to expect when I walked in and found a young lady that was doing 10 things at once.It was a Thursday afternoon. I am a 60 year old man that hasn’t bought furniture in 20 years and found nothing but clerks at the other locations.

    I was very impressed with the young lady that was managing the store that day. She by far was the most knowledgeable salesperson Id come across. I thought the furniture was reasonably priced and the service was superb. I am on a limited budged and found a few things that would meet my needs.

    I was not followed around and bothered as I did my research, but was given detailed information when I was ready .It was refreshing to see that some company’s have quality people. I didn’t buy that day but when I’m ready I will be making my purchase here.

Reviews:2
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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