If this is how an online order happens, I am better driving to the nearby stores. I had never used these online services. However, after a lot of thought and reading a couple of reviews, I thought how tough it could be. So, I made my first order on greensociety.ca and I guess it would be the last one.
While I was comparing the prices at different online websites, this store attracted me the most in terms of price and few great reviews. I believe these were as fake as their introduction on the website. They are nothing like those fast delivery companies that get your order just next day.
They have mentioned on their website that they can process the order fastest to the patients when and where they would require it. I suffer from chronic pain and when I ordered marijuana from them, I was already in pain and was not able to drive few miles for the item I wanted.
So, I ordered from them. After ordering when I did not receive any details about the tracking number of shipping details, I waited for 48 hours and then emailed them asking about the status. I had made the payment as well. They only accept e-transfers. There is no other mode of payment that one can select apart from the one that I used to pay them.
This itself is such an incompetence. I may not have ordered before, but I know the alternatives that these online stores provide. Some even allow COD options which I would have preferred if given the choice. Knowing that it was my first online order, I was very scared, and I had ordered the minimum quantity available to them.
I did not get the reply to the first email. I wrote them three in a continuation and the third one had the ultimatum. I warned them that I would cancel the order if they do not ship it right away. And, they finally heard my request. They asked me for some additional information and I sent them. Again, silence from their end.
I emailed them again with the warning and they said that the order was shipped. I asked them for the tracking details, but they did not provide any.
I had to again mail them and after a day, they sent me the tracking number that was not traceable. They had just prepared the shipping that day itself. Is this how these online stores treat their customers.
No respect and no responsibility. I felt as if I was begging. I had paid in advance and as per their claim, I should have received the order in few days. But, they kept ignoring my emails. These guys really pissed me off. I am never going to order from an online store and even if I ever got the nerve to do that, it would not be the Green Society.
I am in pain and these people did not care about it. I even mentioned that in the emails, but they made me wait for my item for so long.