Great Western Financial Services

Problem After Problem After Problem

Do not use Great Western Financial Services. Problem after problem after problem.

Michelle and Kristen were knowledgeable and knew how to do their job, luckily helping us to finally close our loan.

I wish I could have worked with them from day one.

Our original loan officer dropped the ball and let our loan sit suspended for 8 days without notifying us causing the lock to expire on top of many other delays and excuses.

Today he contacts us asking for more signatures…two weeks after we already closed!

Signatures in which we have already provided.

Also, two weeks after close not all of our loans have been paid off.

Save your time and sanity. Use another company.

Is Great Western Financial Services a legit?

Great Western Financial Services is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Great Western Financial Services located?

Great Western Financial Services is headquarted at 5408 W Plano Pkwy Plano, TX 75093. You can contact Great Western Financial Services by dialing (888) 480-9738 or visit their website gwloans.com.

How much monetary loss is incurred by Great Western Financial Services’s customers?

According to Great Western Financial Services’s customers, a monetary loss of US $4233 has been reported. The severity of entire incident reports is medium.

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2 Reviews on Great Western Financial Services

  1. DO NOT DO BUSINESS with this company!

    We applied for re-financing, and after being told that we could more than likely qualify, they set up an appraisal that cost me over $350 (out of pocket, non-refundable of course!) and then after a 3-week delay of sending paperwork…oops!!! we DIDN’T qualify!

    Now, over a month later, found out that they had switched over our homeowners insurance payment from being auto-paid by our current lender and so had to spend about an hour on the phone getting that corrected and now am concerned that they have done the same thing with property taxes payments.

    Didn’t expect that trying to lower payments would result in going further in debt and dealing with hassles that were totally brought on by their lack of professionalism.

    If you are already dealing with them, GET OUT WHILE YOU CAN and make sure that you tell them to put things back they way they found them before you started dealing with this un -professional business.

  2. Do not use this company.

    Do not use this company. Problem after problem after problem. Michelle and Kristen were knowledgeable and knew how to do their job, luckily helping us to finally close our loan.

    I wish I could have worked with them from day one. Our original loan officer dropped the ball and let our loan sit suspended for 8 days without notifying us causing the lock to expire on top of many other delays and excuses.

    Today he contacts us asking for more signatures…two weeks after we already closed!!! Signatures in which we have already provided. Also, two weeks after close not all of our loans have been paid off. Save your time and sanity. Use another company.

Reviews: 2
Reported Loss : 4233 $
Severity : Medium
Reported by : Anonymous
Views :