Miserable staff — of the 6 sales people I saw, only 1 bothered to speak?!? It was 5:30 on a Saturday & there were ZERO other customers in the store.
I am familiar w/ the brand & have made special trips just to shop at the Gainsville, VA location. That’s why I was so appalled at this tremendously unfriendly vibe; this suburban location opened 3 months ago & I would think they’d some customers! If this was an established tony shoppe in Georgetown one might expect to be ignored–)
They have some interesting merchandise, –like the pool table accessories I was interested in– but for the lack of service might as well buy online & save a lot of money!!!