Granite Credit Union

This Bank Is NOT Convenient!

Granite Credit Union Is The worst Credit Union.I opened an account about 2 weeks ago WITH A CASHIERS CHECK!

They told me they would send me a debit card, it has been over 2 weeks, no card so I called and they told me to pick it up at the branch.

I picked up the card, left the bank, tried to use it and it was declined! By now branch is closed.

Nothing to do but wait This isn’t the first thing.

They are impossible about EVERYTHING! Several people told me not to open an account there but they are conveniently located for me so I did.

This bank is NOT convenient! Really? Over 2 weeks to allow me to have access to my money? I’m so mad!

Is Granite Credit Union a legit?

Granite Credit Union is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Granite Credit Union located?

Granite Credit Union is headquarted at 3675 S 900th E Salt Lake City, UT 84106. You can contact Granite Credit Union by dialing (801) 288-3000 or visit their website granite.org.

How much monetary loss is incurred by Granite Credit Union’s customers?

According to Granite Credit Union’s customers, a monetary loss of US $3215 has been reported. The severity of entire incident reports is extremely high.

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4 Reviews on Granite Credit Union

  1. The worst customer service!

    The worst customer service! I will never bank there! Michelle L is a loan officer for their home equity department and NEVER calls back! Complained to her boss Sue O and she was completely rude and unresponsive!

  2. But they NEVER once tried to contact us saying that they needed any statement.

    Run from this place as fast as you can. They charged us 1% of our car loan every single month six months in, which almost negated our payment entirely, because we didn’t send them our renewed insurance.

    But they NEVER once tried to contact us saying that they needed any statement. When we tried to contact them to discuss why our payments weren’t paying down our loan, they refused to acknowledge the fact that we were insured and refused to refund us.

    We lost a couple grand because of their poor customer service and the fact that they didn’t let us know that they wanted updated information. If you do use them, read the fine print or be prepared to be fined several grand

  3. This Place is Scammer

    After over 2 decades, I will be going elsewhere in the future.

  4. Terrible customer service even when they are not busy.

    Terrible customer service even when they are not busy. They pass the buck from one person to the next and then you end up with the first person you went to in the first place. More conerned with taking their breaks then helping the customers in line.

Reviews: 4
Reported Loss : 3215 $
Severity : Extremely High
Reported by : Anonymous
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