Golo Diet

Golo Reviews and Complaints — Is Golo Scam or Legit?

My wife and I are highly disappointed after using Golo’s diet plan and pills. It is recognized as the most popular diet plan online. However, we did not feel any of that sort. Everything is a zero, from customer service to product benefits.

I would rather eat what I was eating before. Paying such a huge amount for two diet plans that we ordered for my wife and me, we think we are the biggest idiots. These people are scamming everyone.

There are no rosy lanes. It all starts with fake hope and ends with disappointment and anger. It started right away when we ordered the plans. My wife is diabetic, and I wanted to lose weight. We ordered for both of us. At first, the package for my wife arrived 15 days late as per their claims. My order did not even reach.

I called customer care and asked for a refund. But, they said the refund would only be initiated when the package was returned to them—what a waste of time. There is no package received at my end. And the tracking details have all the information.

The package is stuck somewhere, shown in the tracking details. I have talked about the same to the customer care people, and they have got no answer.

They said they could not help and I needed to wait for the package. I have been calling them, and no one cares to solve the issue. As per the product review, I believe these pills, called to be herbal, have no use.

My wife started the diet plan as suggested by the Golo team. They have mentioned on the website that the pills and their diet plan help with insulin levels and diabetes. She did all that was asked of her.

However, when she started using those pills and followed the diet plan, she started keeping sick. At first, we thought the body was reacting to the change, which was not an issue. However, she became too ill, and I had to admit her to the hospital.

Read More: Golo Diet Reviews and complaints

I have no proof to claim that the pills and the diet plan were the reason. However, there was no change in her lifestyle. It was the same routine. However, the diet was as per the plan sent by Golo.

Apart from the pills, their diet plan was mainly about moderation and a small amount. We did not know much about the medications, though. I did not find anything we did not know in their booklet.

After being released from the hospital, we decided not to take those pills. And the theory worked. She got better, and those problems did not occur again. Regarding my order, I never received it. Even if I had, I would have never used it after such an experience.

I did call these people and even emailed them about the refund. I called them to tell them about the problem that my wife had to go through because of their worthless pills. I asked for a complete explanation of the medications, and they said they couldn’t share that. And they said that the drugs were never the reason.

These guys asked me to wait for another month. It was already 15 days, and my order did not reach. They said that the packages get delayed sometimes.

I wanted to get that package so I could have sent it back for a refund of such a considerable amount. And, it would reach in a month or so. But it has been more than a month, and the information still shows it is stuck.

The other day when I called these guys, they were insulting. They said it was their policy and they could not help me get a refund until I sent them the package back. Is this the way to help customers?

It was not my fault that the order did not reach me. We always are at our house. I work from home, and there is no way we could have missed the package.

The problem is that my wife’s order reached it, but mine did not. Also, the online tracking details never said the package couldn’t be delivered. So, it was Golo’s responsibility to ensure I received the package.

They must have used the same courier service and the same address. If yes, why has the order not been received yet? And calling these guys is a complete waste of time.

I cannot get a refund, and these people are doing nothing about it. They never pay attention to our problems. In spite, they keep blaming us for not understanding their policies.

My emails go unanswered. When I call them, I have to stay in the queue for almost an hour every time before someone answers. All these things are making me mad.

I have checked many other reviews, and most customers have been scammed similarly. Could it be a coincidence? I do not believe so.

We take turns following up with these guys. Sometimes my wife tries to call them, or else I ring their number.

But, they seem to be lacking empathy for their customers. Do not ever purchase any diet plan from Golo. Or you will be scammed like this.