The main reason why I gave Golden Gate Urgent Care a 1 star is because when it was time for me to be seen it was like Hell. First off the beautiful young lady that took my vitals was very great made me feel at ease being that I am not a major fan of hospitals or just that scenery it freaks me out. Anyways she was very knowledgeable, kind, and extremely empathetic her name was Tiffany she set such high standards being that was my first time there, But might I add the PA that seen me her name was Sarah I mean she made me feel like what i was being seen for was something so minor. She was very short, I felt like she had a MAJOR attitude and that my concerns were not important enough for her. It made me feel so uncomfortable you know when we go to the doctors or any type of medical facility we always want to feel like we are being taken care of in all aspects meaning I would never want to feel like I am wasting someones time when they are getting PAID to see me and take care of me. The experience was overall horrible and I would never refer anyone in my family to go here.
Some friendly advice is to HIRE people that are Sympathetic people that wont make your patients feel like they are a waste of time. At the end of the day we are all humans and even sick humans need to be treated how you would want to be treated if the rolls were switched. I would never forget how Rude she was to me in my time of need just total disrespect and to all my fellow Yelpers if you go to this LOCATION and you are about to be seen by a SARAH really pale lady with glasses do NOT i mean do NOT be seen by her she is a BITCH.