Georgetown Moving and Storage Company

Very unprofessional group

I used Georgetown Moving for a long distance move. I got both the move and the packing. The packers were terrible. My 50 inch television has multiple scratches. I told them to take everything except for open liquids. I literally had a car full of stuff that I had to take because the packers just left it.

They were unprofessional and didn’t care about my stuff at all. This is my first Yelp review, and I hope that my experience can help others not make the same mistake that I did. If you do use them, make sure that you pack your own stuff, and stand over them and watch them like a hawk. Very unprofessional group.

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4 reviews on Georgetown Moving and Storage Company

  1. DO NOT RECOMMEND THIS COMPANY

    DO NOT RECOMMEND THIS COMPANY. I would never recommend this to anyone. Their estimate was good, but they ended up charging me more after the move without advance notice or an invoice. They cancelled the second part of my move on the day of and then hung up on me.

    After they did deliver my stuff, they again charged me without sending me any bill or documentation. The movers themselves were nice enough, but the office is an absolute disaster.

  2. Never again - the absolute worst!

    Never again – the absolute worst! My family and I used their company to pack and store our home items while I was overseas for. When we moved back to MD dozens of items were missing or damaged. I’m former military and I’ve moved over 10 times around the world. Georgetown moving was horrible.

    They missed appointments, lost and broke numerous items, could not rebuild what they took apart, would not put the furniture where we wanted, and had a very unprofessional and rude attitude when my wife had queries. Jim, in particular, was the most disrespectful.

    He obviously does not care about the company’s reputation and especially their customers. I regret the over 40 thousand dollars I spent on them. If you value your furniture and belongings – please beware.

  3. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES

    DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. Pay the money and use a professional company that you can trust. I have moved countries 5 times for my work, as well as had to do interstate moves on a number of occasions and never in my life have I had such a terrible experience –

    both with the move itself and with customer service. In addition to doing a poor estimate (that did not respond to my request) and failing to correct it even when I called them, this moving company LEFT a number of large items that I had requested they move behind!!! Just randomly, for no apparent reason.

  4. I look forward to seeing them again when I move back in, I promise there will be air conditioning.

    Would highly recommend. I called for a last minute move of two rooms full of stuff. Ashley at the office was polite and courteous and very helpful. We set up the move to take place in a couple of days. Wayne and Roy arrived on time, and on one of the hottest days of the year.

    They never complained and expertly packed and hauled all my stuff in a very short amount of time. They were really nice guys and very polite and really careful of my belongings. I look forward to seeing them again when I move back in, I promise there will be air conditioning.

Reviews:4
Reported Loss :300 $
Severity of Scam :Extremely High
Reported by : anonymous
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