My family and I have been going to George M Mattos, CPA for many years and this past tax season we decided to not move forward with George after a 15min chat with him.
There was no evidence of arrangement. There was not once that they have communicated that there will be a fix and determinable rate when meeting.
We were slapped with a $250 invoice for a 15min chat/ consultation and no service was provided as we went and did our own tax via turbo tax.
I communicated the situation to George and his reply was: “You owe me for the tax preparation/and time spent whether you pay for it or not.
Nobody is going to get a free consultation during the tax season” Very professional indeed.
Wow, great customer service given my family and I have been going to him for years!
After this experience my family and I are extremely bummed and we feel cheated on.
In addition, Mattos has great business practice by slapping your client who chose to NOT use your service with a collection.
You run a very tight shady business and I hope that $250 serves you well. All I can say is Krama!
Definitely will not be using them anytime soon. Stay clear if you can!