GEARBEST stay away !!!!

I made on order on 14 Nov and gearbest was saying that they ship on 21 Nov. On the 23 of Nov they sent me an e-mail that they shipped half of my order and the other half will be shipped at Dec 17 !!!. Today its Dec 2 2017 and the tracking number for my shipment that was sent on 23 Nov is saying the item is pre-advised .

Witch means it still has not been shipped . Stay away from this company i will contact my bank from tomorrow and see what i can do since I paid with my credit card. Will keep you informed with my progress . JUST POST EVERY PLACE YOU CAN THAT THE COMPANY IS PROBABLY A SCAM.

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2 reviews on

  1. No customer support, incopetent people or bots are responding

    I bout a tablet for $203. As requested I paid the TAX+VAT in advance ($35).
    The 1st problems started when I understood from the tracking that the tablet was already out of the customs office for 2 weeks and I still haven’t got it. A week later I got something that seems to be my pack. It had my name and address on it. So I signed for it and was happy to get into my house and open the box. However the worst part just started when I realised that I was sent a cheap crap instead of the tablet I wrote. And actually inside the pack there was also a printed paper that made it clear what happened: The tablet I received was supposed to arrive to another person. On the paper I have his name and address. So I immediately contacted the customer support to ask them to fix the mistake gearbest made.

    This was 12 days ago. Ever since, I open the ticket every day (’cause I don’t even get any email when you comment on it) to check if there’s an answer. And every couple of days there is an answer. But unfortunately all the answers are not really answers. An answer would mean that someone read the question and understood it and then answered it. In this thicket you can clearly see that nobody cares to read or understand the problem, they’re just sending pre-written copy&pasted texts that don’t match the problems I am talking about. In fact they just show that your employees are either stupid or think I am stupid.

  2. Very good store

    This seller seems to be very professional and honest. Great job!. You researched three vendors when making a proposal of who we should choose to manage our payroll operations. You included all the necessary information for us to make a decision and presented the information in a one-page table that was easy to read. Your work made it really easy to make a decision. Great job! Excellent seller! great product

  3. Unproportional reaction.

    GearBest is by far my favorite online shopping site.
    Every time I have such a problem I contact them as many times as needed. My issues were resolved time after time.
    GearBest sometimes has problems during winter time because of Christian holidays but it is usually just late shipping.

Approved Date:December 3, 2017
Reported Loss :100 $
Severity of Scam :Extremely High
Reported by : jimmy
Views :