Frost Bank

Customer Service

Frost Bank has published hours that are being circumvented until September 12.

Until then, all Houston area locations close at 4 o’clock, even the drive-through windows that are supposed to be open until 6:00.

Instead, the bank should have kept regular business hours with half or 2/3rds of their staff, giving employees whole days off instead of an extra lousy hour.

We customers would not have minded longer lines to get to a teller window.

That would’ve been much better than to be greeted with locked doors.

At a minimum, they should have sent an email warning about the shortened hours.

I called customer service, and their only excuse was to say that it was on their website.

Customers shouldn’t have to double check websites before they visit merchants.

Frost prides itself on being a Texas bank.

As the old Texas saying goes, if you’re not there when I need you, then I don’t need you.

Time to change banks.

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Frost Bank reviews are no way affiliated with yelp & reddit. Their business is located at 6750 W Loop S #200, Bellaire, TX 77401, USA. Frost Bank could be contacted by dialing (713) 388-7600 or logging on their website Frost Bank business page on Dirty Scam received 0 consumers reviews/complaints, page views and 5412$ of monetary losses. The most of the users reported the severity of the scam is Extremely High.
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West Loop South 6750
Bellaire 77401 TX US
Get directions
Reported Loss :5412 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :