Frost Bank

Customer Service

Frost Bank has published hours that are being circumvented until September 12.

Until then, all Houston area locations close at 4 o’clock, even the drive-through windows that are supposed to be open until 6:00.

Instead, the bank should have kept regular business hours with half or 2/3rds of their staff, giving employees whole days off instead of an extra lousy hour.

We customers would not have minded longer lines to get to a teller window.

That would’ve been much better than to be greeted with locked doors.

At a minimum, they should have sent an email warning about the shortened hours.

I called customer service, and their only excuse was to say that it was on their website.

Customers shouldn’t have to double check websites before they visit merchants.

Frost prides itself on being a Texas bank.

As the old Texas saying goes, if you’re not there when I need you, then I don’t need you.

Time to change banks.

Is Frost Bank a legit?

Frost Bank is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Frost Bank located?

Frost Bank is headquarted at 6750 W Lp S Ste 200 Bellaire, TX 77401. You can contact Frost Bank by dialing (713) 388-7600 or visit their website frostbank.com.

How much monetary loss is incurred by Frost Bank’s customers?

According to Frost Bank’s customers, a monetary loss of US $5412 has been reported. The severity of entire incident reports is extremely high.

Write a review or complaint on Frost Bank

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Reviews: 0
Reported Loss : 5412 $
Severity : Extremely High
Reported by : Anonymous
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