Front Range Mortgage

The Most Unprofessional Experiences

The mortgage lender I spoke with did absolutely nothing except take my call and sell me on the refinance.

The remainder of the experience bounced between talking to inexperienced employees between Front Range Mortgage’s turnover rates.

My process began in August and they have notified me of my closing at the end of December.

My lender also notified of the interest rate increasing from what was both guaranteed and fixed in August.

He blamed me for this not this process falling within 45 days which was completely out of my hands.

It was all through fault of their own, losing employees, and placing my and other customers loans on hold while rehiring and attempting to follow through on their work load.

This has been by far one of the most unprofessional experiences I have encountered in my life.

I would never do business with them again and would not recommend anyone else risk the time or the hit to their credit score.

Pure garbage.The mortgage lender I spoke with did absolutely nothing except take my call and sell me on the refinance.

The remainder of the experience bounced between talking to inexperienced employees between this company’s turnover rates.

My process began in August and they have notified me of my closing at the end of December.

My lender also notified of the interest rate increasing from what was both guaranteed and fixed in August.

He blamed me for this not this process falling within 45 days which was completely out of my hands.

It was all through fault of their own, losing employees, and placing my and other customers loans on hold while rehiring and attempting to follow through on their work load.

This has been by far one of the most unprofessional experiences I have encountered in my life.

I would never do business with them again and would not recommend anyone else risk the time or the hit to their credit score. Pure garbage.

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3 reviews on Front Range Mortgage

  1. As a military family we are very disappointed

    As a military family we are very disappointed in this company and their lack of communication.

  2. Gotta pay for that nice car somehow though!

    I’ve had better customer service at McDonald’s during lunch rush. They don’t care about you and the only time they remember your name is to pay overpriced bills. They didn’t complete the work or call back when I had questions. Gotta pay for that nice car somehow though!

  3. Seems like a scam to me

    We applied for a Va Loan with them, I was working with Chris Porto. It took almost three weeks from the time I applied to get an answer and me jumping thru hoops. We were quoted a1% fee and $2599 closing fees with a rate of 5.75%. I paid off the debt they asked me too, my credit score went up and then they changed it again, stating that I could not have the seller pay my fee or closing costs and I need $3000 more. Then later the same day it went up to a 1.5% fee. Even my real estate agent was blown away and said I needed to look else where. Their communication skills are very bad, my agent tried to get info from Chris several times and would never get it. I had to stay on Chris the whole way. Please be very careful about using this company. I am reporting them to the VA as I have several emails from Chris stating what my fee and closing costs were and how the story changed several times.

West 64th Avenue 12191
Arvada 80004 CO US
Get directions
Reviews:3
Reported Loss :2489 $
Severity of Scam :Medium
Reported by : Anonymous
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