When they say buyer beware in a real estate transaction, they mean buyer beware of this joke of a company called Flagship Financial.
We applied for a loan with flagship after receiving a call from one of their representatives claiming to be a licensed loan officer in the state of Utah.
2 weeks into the transaction, we discovered not only was the person we were dealing with not licensed, but he was let go two days after we applied for the loan.
We were then scuffled of to a person claiming to be a manager named Mari Maurtner.
This person proceeded to tell us that after three weeks, she was unable to “find our file”
As we were on a deadline for closing, We had to trust that Flagship would produce the file.
After repeated calls to Mari Martner, Will Farrar, Anette Lowder and Ben Curtis with NO RETURN PHONE calls, we finally decided to go with the company (American Lending) which was referred by our agent who saved the day, Mike Q. at Tooele Remax.
Overall experience with this company that claims to be a mortgage company was horrible. Simply Horrible.
If you are stubborn and want to bang your head against the Flagship wall, at least be sure to ask the representative for his or her state mortgage license number.
If they can not produce it, contact the division of real estate.
I did and was told my complaint was not uncommon to Flagship Financial.
BUYER BE WARE